1. General
These Terms & Conditions govern your use of the Juvekar Spices website and all purchases made through it. By using this website, you confirm that you are at least 18 years of age or accessing the website under the supervision of a parent or guardian.
Juvekar Spices reserves the right to update, modify, or change these terms at any time without prior notice.
2. Products & Availability
We strive to ensure that all products displayed on our website are accurately described and available for purchase. However:
- Product images are for representation purposes only.
- Actual packaging, colour, or appearance may slightly vary.
- Product availability is subject to stock.
- We reserve the right to discontinue or modify products without prior notice.
3. Pricing & Payments
All prices displayed on the website are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
We accept secure online payments through trusted payment gateways. Juvekar Spices does not store your debit/credit card details.
In case of pricing errors or technical issues, we reserve the right to cancel or refuse any order.
4. Order Confirmation
Once an order is placed successfully, you will receive an order confirmation via email or WhatsApp.
Juvekar Spices reserves the right to:
- Accept or reject any order
- Cancel suspicious or fraudulent transactions
- Limit quantities purchased per customer
If your order is cancelled after payment, the amount will be refunded to the original payment method.
5. Shipping & Delivery
We aim to process and dispatch orders within the timelines mentioned on the website. Delivery timelines may vary depending on your location and courier service availability.
Juvekar Spices shall not be held responsible for delays caused due to:
- Natural disasters
- Transport disruptions
- Incorrect delivery details
- Courier partner delays
- Events beyond our control
Customers are requested to provide accurate shipping information while placing orders.
6. Returns & Refunds
Due to the nature of food and spice products, returns are generally not accepted once the package is opened.
However, replacements or refunds may be considered in the following cases:
- Damaged product received
- Incorrect item delivered
- Manufacturing defect
Customers must report such issues within 48 hours of delivery with proper photos/videos as proof.
Refund approval shall be at the sole discretion of Juvekar Spices.
7. Intellectual Property
All content on this website, including:
- Logo
- Product images
- Graphics
- Text
- Packaging designs
- Website design
is the property of Juvekar Spices and protected under applicable intellectual property laws.
Unauthorized use, copying, or reproduction is strictly prohibited.
8. User Conduct
By using this website, you agree:
- Not to misuse the website
- Not to upload harmful or malicious content
- Not to attempt unauthorized access to our systems
- Not to engage in fraudulent activities
Violation of these terms may result in restricted access or legal action.
9. Limitation of Liability
Juvekar Spices shall not be liable for:
- Indirect or incidental damages
- Loss of data or profits
- Allergic reactions due to undisclosed personal sensitivities
- Delays or interruptions beyond our control
Customers are advised to check ingredient information before consumption.
10. Privacy
Your use of this website is also governed by our Privacy Policy. Personal information shared with us is handled securely and responsibly.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Maharashtra, India.
12. Contact Us
For any questions regarding these Terms & Conditions, please contact:
Juvekar Spices
Jakadevi, Khalgaon, Maharashtra – 415620
Phone: +91 98337 07965
Email: info@juvekarspices.com
